“ During my 2nd year of University, Uni life was tough. I lived with a few unkind and thoughtless people, I had given up doing things that I loved due to the grey, ice cold weather and permanently had a “can’t be bothered” attitude. I felt low, disheartened and alone. However, talking to you, Melanie, over Skype made me realize that anything is possible if I just believe in myself. I have to take charge of my life, be proactive and get the ball rolling: I can’t just sit back and hope for things to change. Your words made me re-evaluate the way I was living and believe that I was better than all of that. I got back into my hobbies, spent time with the people that really mattered and life got better! Thank you so much for everything, it is truly appreciated."